Tech Support Services

HelloTech is tech support to your door! We'll go on-site or help you via a direct connection to your computer.

HelloTech handles computers, home theaters, TV mounting, virus removals, networking issues, gaming consoles, mobile phones, and more. Yearly support plans start at $7 a month and include unlimited online support and discounts on all on-site services.

Your "Tech Support Services" include:

  • The price of services will vary depending on a number of factors including, but not limited to brand, degree of damage, and the cost of parts required
 
Starts at Only
$29
If we can't help, you don't pay.
That's the HelloTech way!

Questions or concerns?

Contact Customer Care

1-800-640-9005

Drop the Squad

Do you really want to bring your computer into a store and wait in line, or pay a hefty premium for them to come to you?

The HelloTech Way

If we can't diagnose or fix your issue, we'll refund your money. We will do everything we can to make sure your issue is resolved.

Thousands of Techs

From big cities to small towns, we cover the whole US of A! Background checks, tests and certifications make sure our techs are skilled.

Customers HelloTech

“Joe was very helpful and patient with us. He solved all our problems and made sure our computer was ...”
“Joe was very helpful and patient with us. He solved all our problems and made sure our computer was working before he left.“
Noshir L.
Los Angeles, CA
April 27, 2017
“He was great and ever so patient and kind to a "little old lady" . He did not make me feel dumb at ...”
“He was great and ever so patient and kind to a "little old lady" . He did not make me feel dumb at all which I appreciate . I will use his computer knowledge again. He was on time and courteous. “
Judith B.
Spring, TX
April 26, 2017
“Jemy was punctual (called and emailed 1 hr prior to arrival), friendly and knowledgeable. My compute ...”
“Jemy was punctual (called and emailed 1 hr prior to arrival), friendly and knowledgeable. My computer crashed and he was able to help me get up and running again quickly -- and luckily, without any loss of my files. So glad I contacted HelloTech!“
Mimi E.
Ellicott City, MD
April 26, 2017
“Yes, yes and yes! Joe Moorman was wonderful. He spent so much time on our PC and made sure that we we ...”
“Yes, yes and yes! Joe Moorman was wonderful. He spent so much time on our PC and made sure that we were good to go. He went above expectations in every area, from first contact and communication of arrival time, to his preparation, to patience with me when I didn't know exactly what OS # I had, to backing up our data securely and making sure we had all the resources we needed -- and more -- to get it on the PC. The price for all his help was amazing. Couldn't be happier. “
Jennifer M.
Mount Airy, MD
April 26, 2017
“I cannot begin to express the depth of my gratitude. He was amazing! He was patient, possessed expert ...”
“I cannot begin to express the depth of my gratitude. He was amazing! He was patient, possessed expertise, answered my long list of questions with detailed and incredibly helpful information that I will use, and kept me posted on the status of the work he was doing. “
Philip M.
Banning, CA
April 26, 2017
“Joseph P was the best. He fixed my problem and I learned so much about my computer. He enriched my l ...”
“Joseph P was the best. He fixed my problem and I learned so much about my computer. He enriched my limited knowledge. Using the computer is fun again.“
Claudia C.
Brownstown Charter Township, MI
April 25, 2017

Mobile & Tablets Onsite Tech Support

Multimedia-02

Set up a New Mobile Device

Don’t miss out on the true potential of your new smartphone or tablet. Our techs can help you per...

Seo-40

Mobile Device Support

Make sure you stay in the loop. Our Techs can help with common issues with your mobile device so ...

Audio & Video Onsite Tech Support

Multimedia-19

Home Theater Hook-up & Set-up

You’ve got everything you need to start watching Netflix and Blu-rays in style, there’s just one ...

Multimedia-19

Set up a Surround Sound System

We’ve got you surrounded! In a good way. If you have speakers dangling from the ceiling, taped to...

Education_science-03

Get a Home Theater Lesson

If you have some basic questions about your home theater setup, or a particular device, then have...

Technology-12

Set up a Universal Remote

You have one remote for your TV, one for your streaming device, one for your sound bar, and one f...

Music_entertainment-47

TV and Home Theater Support

If you’re experiencing technical difficulties with your TV or home theater, let one of our Techs ...

Multimedia-20

Home Stereo Connectivity Support

Sound bar...check. Speakers...check. You've got everything set up, but there's just one problem. ...

Tv_wall_mount_installation

Hook up and Set up an HDTV or TV

Don't just prop up your TV on a coffee table - make the most of your viewing experience. Get a Te...

Multimedia-19

Hook up a TV, Audio, or Video Device

TVs love company! If you need help setting up a Blu-ray player, new sound bar, or streaming video...

Streamingdevice_setup

Streaming Video Device Set-up & Troubleshoot

Need help setting up your new Apple TV, Roku or Amazon Fire TV? We'll take care of everything you...

Computer Support Onsite Tech Support

Computer_repair___help

Computer Repair & Help

Is your laptop or desktop computer on the fritz? We'll fly to the rescue to help with uncooperati...

Medical-10

Computer Tune-up

There's nothing more frustrating than a slow computer. Even new computers can get bogged down wit...

Technology-15

Back up or Transfer Data

With options like external hard drives and cloud storage, there's no reason to lose your importan...

Realestate-06

New Computer Setup

Woohoo, new computer! Do more than just plug it in, have a Tech help you set it up so you can hit...

Space-03

Virus Removal & Cleanup

Viruses, spyware, and malware - you wouldn’t hit a bird with glasses would you? Doesn’t matter......

Office-43

Install or Uninstall Software

If you bought How-to-install-software Software, but don’t know how to install it, then let us kno...

Troubleshoot_or_repair_a_printer

Set up a New Printer

Need help setting up your new printer? Our Techs can get you connected to a wireless network, adj...

Chat_messages-09

Set Up or Fix an Email or Online Account

Become an email master! Need to log into your account or set one up from scratch? We can help onl...

Education_science-03

Get a Computer Lesson

Stop getting frustrated trying to figure out how to upload photos, change your personal settings,...

Technology-08

Install or Re-install OS (Operating System)

Not happy with your version of Windows or Mac OS X? We can fix that for you! If you need to upgra...

Troubleshoot_or_repair_a_printer

Troubleshoot or Repair a Printer

Paper jams and error messages...you're not welcome here! If your printer can't connect to your co...

Audio_video_game_controls-53

Wipe a Computer Hard Drive

Whether you're getting your computer ready to sell, or it just needs an attitude adjustment, our ...

WiFi & Network Onsite Tech Support

Networking__internet

WiFi and Network Connectivity Support

Does your WiFi keep dropping out? If you can’t maintain a stable connection, or certain devices w...

Technology-03

Set up a new WiFi Connection

If you’re tired of tripping over wires or feeling tethered to one spot, have a Tech setup a wirel...

Wifi

Extend a WiFi Signal

Can’t connect to the WiFi in your own home? You may need to extend your wireless signal. Our Tech...

TV Mounting Onsite Tech Support

Tv_wall_mount_installation

TV Wall Mount Installation

Need help getting that TV up on the wall? Put down the tools and have a Tech mount it for you. Gi...

Tv_wall_mount_installation

TV Dismount or Remount

Need to get that TV off the wall? Our Techs will help you dismount and make sure you stick the la...

Smart Home Onsite Tech Support

Audio_video_game_controls-39

Install or Set Up a Smart Hub

Have too many different controls for all your smart devices? Get one hub to rule them all! Have a...

Toys_games-08

Hook Up a Smart Device

Want a smarter home? We can't teach it common core, but we can set up your smart devices! Whether...