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Koolova: A Ransomware That “Teaches” You about Ransomware the Hard Way

We've seen strange things on the Internet, but none may be stranger than this. While most ransomware typically encrypts files… Read: Koolova: A Ransomware Tha...

The Ultimate Guide on Switching from a Mac to a PC

Whatever your reason is for jumping from a Mac to a PC, we’re sure it’s a valid one. Perhaps you… Read: The Ultimate Guide on Swi...

The Ultimate Guide to Windows Keyboard Shortcuts

Trying to get the job done on Windows 10 while you’re totally new to the system? Let the keyboard lend… Read: The Ultimate Guide to Win...

What New Consumer Electronics Were Revealed at CES this Year?

More than 175,000 people attended the Consumer Electronics Show (CES) in Las Vegas this year. There was an amazing display… Read: What New Consumer Electro...

Ditch Your Cox Cable Modem & Its Monthly Rental Fees

Cox offers five internet packages to their customers, from Starter to Ultimate. These are priced at $40 to $85 a… Read: Ditch Your Cox Cable Mode...

10 Huge Improvements to Expect from the Recent MacOS 10.12.2 Update

The final version of MacOS 10.12.2 update has been released recently. While the update didn’t bring with it BIG, visible… Read: 10 Huge Improvements to E...

Make HDTV Buying Easier by Learning These Common TV Terms

Go to television showroom or peruse an online HDTV catalog and you will be inundated with a long list… Read: Make HDTV Buying Easier b...

Google Keep: An Digital Post-it Note to Organize Your Digital Ideas

With Google Keep (a tool that keeps every idea, task, and priority organized) you can bring order back to everything… Read: Google Keep: An Digital P...

Cloud Storage Isn’t Always Secure. Learn How to Keep Your Data Safe

Our devices are now more interconnected than ever. It has become normal to use desktop computer or laptop in… Read: Cloud Storage Isn’t...

Windows 10 Creators Update Slotted for Release in April 2017

Microsoft held keynote event in October of last year. Many announcements were made, including the approaching release of Windows… Read: Windows 10 Creators Updat...

Mesh Network: The Good, the Bad, and the Alternatives

Even the most powerful router may not be enough to blanket your entire home in Wi-Fi. Dead spots and frustrations… Read: Mesh Network: The Good, t...

Use Time Warner Cable? You Should Buy Your Own Cable Modem

When subscribing to data plan provided by Time Warner Cable (TWC), you will be presented with three primary options… Read: Use Time Warner Cable? Yo...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.