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tech support

Why Business Travelers and Telecommuters Need Onsite Tech Support

Whether you’re on the go or working from home, it can be challenging to find someone who can fix your… Read: Why Business Travelers an...

Connected Cooking: Essentials for Smart Kitchen

If you love cooking, you will be delighted to find wide array of smart kitchen devices and appliances in… Read: Connected Cooking: Essent...

Your Common Tech Questions Answered and Explained

Have you ever wondered why computers suggest flash drives to be properly ejected? Have you been hesitant to ask friends… Read: Your Common Tech Question...

No Need to Buy Waterproof Smartphone, Just Know Waterproofing Tricks

Good news! There are now ways to waterproof your smartphone. And, no, the list doesn’t include a Ziploc bag. The… Read: No Need to Buy a Waterpro...

At HelloTech, our top priority is to provide you with exceptional service and 24x7 support. That’s why we invest in knowledge development resources for our technicians as well as continual training of our customer support staff. We know how challenging it can be to keep up with the latest in technology. That’s why we aim to be your go-to experts, so you don’t have to! We appreciate the fact that customers put their trust in us by inviting HelloTech into the home. We invest time and resources into ensuring your safety by taking numerous precautions to carefully and fully vet our technicians. Our rigorous background check process searches through national, state and county databases over the past 7 years to screen for any offense that would disqualify a potential technician from our service platform. For the safety of our techs on the job, HelloTech also makes occupational and accidental insurance available to protect technicians from any potential injuries that may occur while they’re in your home. At HelloTech, we are dedicated to maintaining a premium level of service and support for all of our customers. This means investing in the latest tools, training, and products for our team. Whenever you need assistance, we’re here to help. HelloTech support agents are standing by 24x7 to assist with booking, diagnosing issues and troubleshooting issues remotely when possible. We’re in the business of making technology simple, and we believe that providing a seamless customer experience is the best way to do so.