1. Home
  2. Computers
  3. How to Remove the Pornogr... How to Remove the Pornographic Virus Alert from Microsoft

How to Remove the Pornographic Virus Alert from Microsoft

If you’ve received a pop-up message that says you have the “Pornographic Virus,” do not click any links or call any of the phone numbers listed. This is a scam, and it is fairly easy for you to fix yourself. Here’s how to remove the Pornographic Virus Alert from Microsoft, so you don’t end up getting scammed. If you would rather have a professional technician fix the problem for you, visit the HelloTech remote computer support page for the Pornographic Virus Alert from Microsoft. A real person will be there to help you solve your issue quickly.

What is the Pornographic Virus Alert from Microsoft?

The “pornographic virus alert from Microsoft” is a type of malware that hijacks your web browser. It does this by locking your browser window in full-screen mode and displaying pop-up messages that look like they are from Microsoft support.

However, these pop-up messages are really from scammers who are trying to trick you into giving them access to your computer. This way, they can steal your information or make you pay money to fix the problem.

How to Remove the Pornographic Virus Alert from Microsoft

To remove the Pornographic Virus Alert from Microsoft, force close your web browser. Then go to the Control Panel > Uninstall a program and remove the malicious app. Finally, go to Settings > Virus & threat protection and click Quick Scan.  

  1. Close your web browser. If the Pornographic Virus Alert from Microsoft will not allow you to close your browser windows, hit the Ctrl + Alt + Del keys on your keyboard. Then click Task Manager and select your web browser from the list. Finally, click the End task button in the bottom-right corner of the window.  

    Once you close your browser window, you should then remove any malicious programs that might have been installed on your computer. Here’s how:

  2. Open the Windows Search Bar. You can do this by clicking the magnifying glass icon in the bottom-left corner of your screen.
  3. Type Control Panel into the search bar and click Open.
  4. Then select Uninstall a program. You will see this under Programs.

    Note: If you do not see this option, click the drop-down menu next to View by in the top-right corner of the window. Then select Category from the drop-down menu.

  5. Next, right-click the malicious program and select Uninstall.

    Note: If you don’t know if a program is malicious or not, you can go to shouldiremoveit.com. Then type the name of any programs you don’t recognize into the search bar in the top-right corner of the window. This will tell you is a program is malicious or harmless.

    How to Remove the Pornographic Virus Alert from Microsoft

    Note: Make sure that you read the on-screen prompts when you uninstall a malicious program. Some apps will try to keep things on your system when you attempt to uninstall them. To do this, make sure to click the custom option when you uninstall and select all the files you want to remove.

    How to Remove the Pornographic Virus Alert from Microsoft

    Once you remove any malicious programs on your computer, you should also run a virus scan on your computer. Here’s how:

  6. Open the Windows Start Menu again.
  7. Type Virus & Threat Protection into the search bar and click Open.
    How to Remove the Pornographic Virus Alert from Microsoft
  8. Next, click Start actions. If Windows has detected a virus on your system, you will see it listed under Current Threats. If you don’t see this button, skip to the next step.
    How to Remove the Pornographic Virus Alert from Microsoft
  9. Finally, click Quick scan. Windows will start scanning your computer for any malicious files.
How to Remove the Pornographic Virus Alert from Microsoft

Note: If you want to do a more thorough search, you can also click Scan options and select Full scan, Custom scan, or Microsoft Defender Offline scan.

After you do a virus scan and remove the malicious app, you should also reset your browser’s settings to ensure that the virus is completely removed from your computer. Here’s how to reset your browser’s settings in Chrome, Firefox, and Edge:

How to Reset Chrome Settings to Remove the Pornographic Virus Alert from Microsoft

To reset the Chrome browser, click the three-dot icon in the top-right corner of the window. Then click Settings > Advanced > Reset settings to their original defaults. Finally, click Reset in the pop-up window.  

  1. Launch the Chrome browser. 
  2. Then open the Chrome menu. You can do this by clicking the icon with three dots in the top-right corner of the window.
  3. Next, select Settings from the drop-down.
  4. Then scroll down and click Advanced at the bottom of the window.  You can also find this option in the left sidebar if your browser window is zoomed out enough.
  5. Next, click Reset settings to their original defaults. You will see this under Reset and clean up.
    How to Reset Chrome Settings to Remove the Pornographic Virus Alert from Microsoft
  6. Finally, click the Reset settings button in the pop-up.
How to Reset Chrome Settings to Remove the Pornographic Virus Alert from Microsoft

How to Reset Microsoft Edge Browser

To reset the Microsoft Edge browser, go to Start > Settings > Apps > Apps & Features and select Microsoft Edge from the list. Then click Advanced options. Finally, click the Reset button and then Reset from the pop-up.

  1. Open the Windows Search Bar. You can do this by clicking the magnifying glass icon in the bottom-left corner of your screen.
  2. Then type Apps & features into the search bar and click Open.
    How to Reset Microsoft Edge Browser
  3. Next, scroll down and select Microsoft Edge.
  4. Then click Advanced options.
    How to Reset Microsoft Edge Browser
  5. Next, scroll down and click the Reset button.
    How to Reset Microsoft Edge Browser
  6. Finally, click Reset in the pop-up.
How to Reset Microsoft Edge Browser

How to Reset Mozilla Firefox Settings 

To reset Mozilla Firefox, click the three-line icon in the top-right corner of your browser window. Then click Help > Troubleshooting information > Refresh Firefox. Finally, click Refresh Firefox and then Finish in the pop-up windows.

  1. Open the Firefox browser. 
  2. Then open the Firefox menu. You can do this by clicking the three horizontal lines icon in the top-right corner.
  3. Next, click Help from the drop-down.
  4. Then select Troubleshooting information.
  5. Next, click the Refresh Firefox button. You will see this under Give Firefox a tune up in the top-right portion of the window.
    How to Reset Mozilla Firefox Settings
  6. Then click Refresh Firefox in the pop-up. 
    How to Reset Mozilla Firefox Settings
  7. Finally, click Finish
How to Reset Mozilla Firefox Settings

When you first encounter the virus alert, do not, under any circumstances, call the hotline number posted. You should only ever accept assistance from a reputable company. 

If you’re still having problems with your computer, you can always contact a professional technician at HelloTech to fix it for you. We have an A+ rating with the Better Business Bureau, and we offer 24/7 remote support for any of your computer needs. Just visit the HelloTech remote computer support page for the Pornographic Virus Alert from Microsoft, and a real person will be there to help you solve your issue remotely.

Updated on August 4, 2020

Was this article helpful?

Related Articles

Need to chat with an expert?

Can't find the answer you're looking for? Don't worry, we're here to help.

Techs